MB
Mandy B

1 reviews | Active since Aug 2024

25 Nov 2020, 07:58

Hasn't got back to me

I called the call center to speak about fixing my bond. They said someone would get back to me. Yet no one has called me as yet. Please call me ***

0
Replies (3)
Standard Bank
Standard Bank's reply25 Nov 2020, 09:21
Official
Dear Mandy Ann Weschta

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
 ***
 ***
MB
Mandy B's update25 Nov 2020, 11:09
Reviewer Update
Thank you. Can you get someone to call me please because I need to fix my bond asap.
Standard Bank
Standard Bank's reply26 Nov 2020, 11:51
Official
Good day Mandy,
Thank you for posting your comments. 
Please be advised that an email was sent to you requesting further details. 
Awaiting your response.
We greatly appreciate your continued support  
Kind regards,
Complaint Resolution Centre