AF
Ana F
1 reviews | Active since Jun 2015
23 Jul 2021, 10:37
Has Standard Bank’s service also been State Captured??
Since Covid the service of Private Banking is practically non-existent! The private bankers don’t answer their phones - it’s a free for all, not accountable to anyone! Have tried for over 1 week to get a card issued for my son that was swallowed by an ATM (Standard Bank’s useless ATM). After 1 week the banker still got the instruction wrong. Then to add to the problem, his account was hacked (Standard Bank continues to have these hacking problems - wHy? Useless firewalls?). After 1 week, he has no access to any funds whatsoever…and we play bouncy ball between people.
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Standard Bank's replyOfficial
23 Jul 2021, 22:52Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Standard Bank's reply23 Jul 2021, 22:52
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***