HP
Hansie P

1 reviews | Active since Apr 2011

17 Mar 2017, 11:29

Has anyone ever been impressed by a a debt collector? I have.

<p>due to unforeseen circumstances my partners and I found ourselves a number of years ago in a very starnge situation. It came about that we owed Standard Bank money for a home loan left unpaid. It was a very painful exprience but it is not the story I wanted to tell. After years of fighting and pains I was contacted by Rene Maritz of Bokwa Law on behalf of Standard Bank. Wow, I can not begin to describe the way she treated me. I almost felt as if I was a client! Point is I settled the debt but more than that I felt as if I wanted to be a client again! Belive me the background was so strange that I did not want to get close to Standard Bank.</p> <p> </p> <p>I have to write this to say that debt collection can be done with respect, the client in mind and all those things you would have expected from sales.</p> <p> </p> <p>Good work and what an amazing women!</p>

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Replies (1)
Standard Bank
Standard Bank's reply17 Mar 2017, 13:18
Official

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Rene Maritz.

Kind regards

Complaint Resolution Centre
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