MK
Morne K

1 reviews | Active since Jan 2013

13 Jun 2015, 06:49

Harrsased by Debt Collectors

I had a home loan with Standard Bank, the house was sold and an arrangement was made with a consultant at your head office for the repayment of the outstanding amounts. I have been making regular payments for this.<br> Last year I started receiving threatening calls and sms from debt collectors about this account. Sending sms I must now pay to them. I have contacted home loans via e-mail but being ignored. I require that this be resolved immediately as I am sick and tired of explaining same story every month to a bunch of *********** debt collectors

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Replies (1)
Standard Bank
Standard Bank's reply15 Jun 2015, 07:38
Official
Hello Morne17,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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