Harressing Calls
<p>my Standard Bank credit Cards is currently sitting in an advance amount meaning I am paying more into my account t than the minimum required but every flippen day without fail I receive calls from Standard BNk saying that I am in arrears the thing is a complaint was laid with The CRC department and they agreed that they will no longer be calling me but now I am not only receiving calls but also sms which is a big concern. Please. Rectify this as this is bordering on Harresment now and I am getting tired of the constant nonsense calls and stupid sms payment reminders which I don't need to get. Please fix this and make certain nobody calls me again with this regard you cannot be that ******** to not check your system and see I am currently in an advance status with my account. This is disgusting behaivour on behalf of Standard Bank. </p>
Good day FB
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day FB
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Hi Standard Bank so nobody has responded to my above complaint and still on a daily basis I am getting calls from you guys for non payment when I am clearly up to date I think this is disgusting and I am taking this to the law society and to the credit ombudsman as my information loaded on Transunion is incorrect also. My statement reflects a completely different amount than what you guys have loaded on transunion. Please sort out you administration because I swear if I receive one more threatening phone call I will take this up to a CEO level because incompetence is way beyond the word of how I am being dealt with. Treat people fairly as I am not I. Arrears but rather in a advance amount. Your tactics are disgusting and to be harresssd daily is is unfair
Hi Standard Bank so nobody has responded to my above complaint and still on a daily basis I am getting calls from you guys for non payment when I am clearly up to date I think this is disgusting and I am taking this to the law society and to the credit ombudsman as my information loaded on Transunion is incorrect also. My statement reflects a completely different amount than what you guys have loaded on transunion. Please sort out you administration because I swear if I receive one more threatening phone call I will take this up to a CEO level because incompetence is way beyond the word of how I am being dealt with. Treat people fairly as I am not I. Arrears but rather in a advance amount. Your tactics are disgusting and to be harresssd daily is is unfair
Dear Ms Petersen
We refer to the e-mail correspondence and confirm that the matter has been addressed.
Thanks,
Complaints Resolution Centre
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Dear Ms Petersen
We refer to the e-mail correspondence and confirm that the matter has been addressed.
Thanks,
Complaints Resolution Centre
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Hi Please can you forward me the proof of correspondence as I have not received anything from you the last email was from Luyanda Nkasi on the 5 October and I send him an email back complaing and he never responded. This is a blatant lie on a public platform please send me proof.
Hi Please can you forward me the proof of correspondence as I have not received anything from you the last email was from Luyanda Nkasi on the 5 October and I send him an email back complaing and he never responded. This is a blatant lie on a public platform please send me proof.