Harrassed and insulted by Contact Centre Staff

<p>Late last week ( thur/fri) i was contacted by std bank callcentre. 1st few times it was hungup and the final time i stayed on the line for over a minute whilst Shannon was talking with his buddies and then finally spoke to me. I insisted on speaking with his manager. Marissa came on and i was upset and she rudely told me that if i couldnt speak nicely she would not help me and she subsequently cut the call. I traced the CLi to standard bank. Inbound agent took my complaint. Customer services manager told me he could contact me latest by Tuesday....it is now FRIDAY. i WANT ANSWERS! WHY THE HELL was i harrassed and disrespected by staff of Standard bank????? I'm not letting this go. I will continue to publish this on all media until someone takes responsibility and the problem is resolved to my satisfaction!!!</p>