FK
Fridah K

1 reviews | Active since Jun 2017

09 Feb 2021, 19:32

Harrasment

I have a vehicle that is financed by standard bank which I purchased in October, of which they said I don't pay on the 1st month. They started debiting me in November and I have been paying ever since but I constantly keep getting calls and messages that my vehicle is in arrears every single day even when I tell the people who call to take a look at my statements. This is pure harassment from this bank, I'm really disgusted by this.

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Replies (1)
Standard Bank
Standard Bank's reply10 Feb 2021, 04:02
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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