Hellopeter
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1 reviews | Active since Mar 2015

21 Jun 2016, 12:14

Harrasment

<p>I keep on getting SMS and phone calls as below. I am not a standard bank client anymore. I do not owe you money. I want nothing to do with your bank. I have sent emails, I have told the people that phone to stop phoning but you keep on harrassing me. Your incompetence is the reason that I left your bank , but it seems your incompetence extends even to non- clients. </p> <p>"Call us urgently for a Generous settlement offer of 30% on your STANDARD BANK account on ********** 450 and quote reference ********** 5"</p> <p> </p>

0
Replies (3)
Standard Bank
Standard Bank's reply21 Jun 2016, 12:46
Official

Good day Kobus

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********
Standard Bank
Standard Bank's reply21 Jun 2016, 13:50
Official

Good day Kobus

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********

's update06 Jul 2016, 07:58
Reviewer Update

Hi

I received a phone call eventually and was promised that everything will be sorted out as they can see that the error is on their side. Today I received a call again from ********** 500 and then again from ********** 300.