Harassment to settle a settled account

I was contacted this morning by attorneys on behalf of Standard Bank to collect on a loan account that was settled in full in the last 6 months. When asked, the representative refused to provide proof of the debt, which, he claims is not for them to prove, but rather for me, the customer to prove that I have paid.<br> <br> I will NOT be entertaining any calls or providing proof of payment. How can I receive a paid up letter for an account if it was not paid up? Seriously Standard Bank, you need to catch a wake up and up your game.<br> <br> Please ensure that you contact the attorneys and correct the info provided to them i.e. that the account is paid up. <br> <br> DO NOT CALL unless it is to state that this has been resolved.<br>