AM
Anthony M

1 reviews | Active since Jun 2023

24 Jul 2023, 19:56

Harassment, poor money management skills, people skills and services

Standard bank handed us over for alleged arrears of a homeloan, after Standard Bank made a debit error and deposited our homeloan money into someone elses bond account (how this can happen at a bank establishment is unacceptable). Standard bank and Anthony Richards attorneys harassed us day in and day out after we had proof of all payments we had made. This matter will not be left as is and further legal steps will be taken against ARA and Standard Bank. **** poor and Pathetic service customer service from receptionist and staff involved.

We have requested to move our account to our fnb account and will be losing a loyal customer

0
Replies (2)
Standard Bank
Standard Bank's reply25 Jul 2023, 07:34
Official
Hi Anthony

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
Standard Bank
Standard Bank's reply28 Jul 2023, 11:04
Official
Hi Anthony

We hope you're well. 
 
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. 
 
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 
 
Kindest regards, 
Standard Bank social media Team
***