CG
Cameron G

1 reviews | Active since May 2014

24 Jun 2015, 10:49

Harassment from third parties

Last week I received a call from *** The person claimed that she was working for a company that is contracted by Standard Bank to do research for them. I was asked to provide information to this person. The information was apparently intended for use by the management of the Blue Route branch. This is strange considering that I have never used that branch. Also I never gave the bank permission to provide my details to this company. This is in addition to an SMS received from Wonga offering me a loan. I object to my information being distributed by this bank and have never given permission for this to happen. Please explain yourselves.

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Replies (1)
Standard Bank
Standard Bank's reply24 Jun 2015, 12:54
Official
Hello Cam084,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***