SM
Simone M
1 reviews | Active since Apr 2011
24 Jul 2019, 17:38
Harassment from Call Centre
We keep getting calls to our home phone for a person who does not live here. You tell the call centre agent this on a daily basis. We kindly request on a daily basis that the number is removed. Our request falls on deaf ears. 2-3 calls a day!?!?! That is ridiculous en plain harassment! Also logged a complaint on their website - no response! What do we have to do???? Open a case of harassment????????
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Replies (2)
Standard Bank's replyOfficial
25 Jul 2019, 14:31Dear Simone
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
Standard Bank's reply25 Jul 2019, 14:31
Official
Dear Simone
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
SM
Simone M's updateReviewer Update
26 Jul 2019, 17:28Nobody has contacted me to discuss this complaint yet another harassing phone call was received! How do I get this sorted out!?!?!
SM
Simone M's update26 Jul 2019, 17:28
Reviewer Update
Nobody has contacted me to discuss this complaint yet another harassing phone call was received! How do I get this sorted out!?!?!