JB
Jaco B

1 reviews | Active since Jan 2018

25 Jan 2018, 10:47

Harassment from call center

I have 3 accounts at standard bank, I felt behind and made arrangements to repay them. On 2 of the account's there is no problem but with the personal cheque account there is a big problem . They phone every single day telling me that I must pay my account . They are making my life hell , it sound like a joke to these call center people . I maked many complaints at there complaints department but only to get more calls from harassment bank . ( standard bank)

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Replies (2)
Standard Bank
Standard Bank's reply25 Jan 2018, 10:57
Official

Dear Jaco Breedt

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply26 Jan 2018, 09:54
Official

Dear Jaco Breedt

Thank you for your posting.

I refer to our email correspondence with each other and can confirm that feedback has been provided.

Kind regards

Clint Petersen

Complaint Resolution Centre

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