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jevan F

1 reviews | Active since Mar 2016

13 Dec 2024, 15:33

Harassment

I paid my car instalment via eft, the amount reflecting is the amount I paid. Now I’m being harassed for a R90. I am getting 10+ calls per day and two days ago I already eft’ed another R100, from standard bank to standard bank. How is it that they are not picking up the payment. I am so happy that this is my last month banking with standard bank. I AM CHANGING BANKS, Im finally convinced

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Replies (2)
Standard Bank
Standard Bank's reply13 Dec 2024, 15:40
Official
Dear Jevan, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply17 Dec 2024, 10:42
Official
Dear Jevan,

Thank you for taking our call this morning and confirming that the matter has been resolved by our VAF team.

We sincerely regret the experience you’ve had and are committed to improving and providing better support in the future.

If you require any further assistance, please don’t hesitate to reach out — we’re always here to help.

Kindest regards, 
Standard Bank Hello Peter Team 
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