1 reviews | Active since Feb 2010

18 Jul 2017, 08:48

Harassment calls

<p>Hi </p> <p> </p> <p>On numerous occasions I have requested that the number on the system be removed and each and every time I'm told that it's been removed. This i've been doing for well over a year. My mom gets calls every single day on her landline looking for me and it's rather frustrating that no single person at Std Bank is capable of following an instruction to delete a number.</p> <p>Please can someone look into this? The consultant who I spoke with yesterday advised that yes I should rather lodge an official complaint because he doesn't understand why I'm still receiving calls and messages everyday.</p> <p> </p> <p>Thank you </p>

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Replies (2)
Standard Bank
Standard Bank's reply18 Jul 2017, 12:37
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply19 Jul 2017, 09:20
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 19 July 2017.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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