CR
Charlene R
1 reviews | Active since Oct 2010
14 Jul 2020, 09:25
Harassment
I am being harassed by Standard Bank and the consultants I speak to are not helpful at all. I get on average four to five phone calls a day. When I then explain, I get told, oh sorry system error. This is not good enough. Standard Bank sort yourselves out.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Jul 2020, 13:50Dear Charlene
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply14 Jul 2020, 13:50
Official
Dear Charlene
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
23 Jul 2020, 10:37Dear Charlene
We sent you emails requesting further details from you, and have still not received a response.
This matter has been closed.
Kind regards
Complaint Resolution Centre
**********
***********
We sent you emails requesting further details from you, and have still not received a response.
This matter has been closed.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply23 Jul 2020, 10:37
Official
Dear Charlene
We sent you emails requesting further details from you, and have still not received a response.
This matter has been closed.
Kind regards
Complaint Resolution Centre
**********
***********
We sent you emails requesting further details from you, and have still not received a response.
This matter has been closed.
Kind regards
Complaint Resolution Centre
**********
***********