CP
Carrie P

1 reviews | Active since Feb 2018

25 Jun 2018, 10:11

Harassment by Standard Bank does not stop!

This is the third time that I am writing to Hellopeter because Standard Bank has called me yet again looking for Crystal Smolt. Someone then phones from Standard Bank and ensures that they are investigating the matter, but then it happens again! Being harrased continually by a bank for over a year when I don't owe any money is unprofessional and clearly a very poorly managed company. Can someone please advise if there is a law that protects citizens from this kind of harassment so that I can take legal action.

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Replies (1)
Standard Bank
Standard Bank's reply25 Jun 2018, 10:30
Official

Dear Carrie Pretorius

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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