jH
jacqueline H

1 reviews | Active since Jul 2020

30 Aug 2022, 14:16

HARASSMENT BY STANDARD BANK

STANDARD BANK HAS MY NUMBER FOR A DELINQUENT PAYER AND REFUSES TO REMOVE IT FROM THEIR SYSTEM. I HAVE TAKEN TWO CALLS, YES, TWO TODAY ALONE AND THEY ARE TOO STUPID OR TOO ARROGANT TO ADMIT THEIR ERROR AND REMOVE IT WAKE UP STANDARD BANK!!!

0
Replies (3)
Standard Bank
Standard Bank's reply30 Aug 2022, 14:21
Official
Good Day Jacqueline

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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jH
jacqueline H's update30 Aug 2022, 15:05
Reviewer Update
Good day,
All I expect you to do is to remove my personal cellphone number from the delinquent client profile and leave me in peace!!
Standard Bank
Standard Bank's reply30 Aug 2022, 15:08
Official
Good Day Jacquiline 

This is not the level of service we strive for. 

We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. 

We would like to get you sorted as soon as possible. 

Kind regards 

Standard Bank Help Centre 
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