Harassment by insurance call centre
I'm being harassed on a daily basis by this company to take out insurance! I've blocked over 10 phone numbers already, sent several emails, told the call centre how many times that I"M NOT INTERESTED.
YOU ARE IN BREACH OF THE POPIA ACT!
Even my marketing consents on my banking says NOT TO CONTACT ME FOR ANY MARKETING!!!!
STOP PHONING ME ALREADY!!!
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Replies (2)
Standard Bank's replyOfficial
11 Jun 2021, 00:29 Hello Susan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply11 Jun 2021, 00:29
Official
Hello Susan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
's updateReviewer Update
23 Jun 2021, 16:57I just received 3 more calls today from Standard bank life. ***
I will now be lodging a complaint to the information regulator as I've asked several times that you stop phoning me.
I will now be lodging a complaint to the information regulator as I've asked several times that you stop phoning me.
's update23 Jun 2021, 16:57
Reviewer Update
I just received 3 more calls today from Standard bank life. ***
I will now be lodging a complaint to the information regulator as I've asked several times that you stop phoning me.
I will now be lodging a complaint to the information regulator as I've asked several times that you stop phoning me.