Harassment and a complete disregard of consumer rights

Would Standard Bank credit card division to please explain why they are sending me reminder messages for R618 that’s due on 26/10/2022 when I’ve already made a payment of R1040 on 26/10/2022, which is more than required amount. I believe this is harassment and I’m happy to take this up with the Ombusdman as you are harassing me and infringing on my consumer rights. Moreover, I believe you are acting outside the FSCA framework “(FSCA). This framework governs the way an FSP business conducts daily dealings with its clients ensuring that all clients are treated fairly, during all stages of the product life-cycle and advice process.”

I am completely put off by your appalling service! Your service is shocking and a complete contradiction of your slogan “It Can Be with the right help”!