Harassment after agreement

Item: Standard Bank
Rating: 1
Author: Johannes B

I received a loan from standard bank in 2012 to consilidate all my debt. An agreement was signed and from thereon I made my payments 100% until I lost my job in 2013. I made an arrangement to catch up as soon as I start work again, which was done in 2014. All payements are up to date from there on. Great was my surprise to receive an SMS from Norton attorneys notifying me that SB handed me over to them. Now also demanding a 10% downpayment to prevent further legal action. Is this standard practice for SB to hand over customers to attorneys how make regular payments? I have since closed my other business with SB and can confirm that I have never been treated like this even by my worst enemies.

Helpful (0)

Replies (3)

Johannes B's updateReviewer Update

12 Jul 2017, 12:40

This is a second attempt tpo get reaction from Standard Bank reagardingthe above mentioed issue.

Still no answer.

I also wrote an email to the attorneys mentioned to get an answer from them. Also no responce.

Email was sent to **********

This is an open challenge to Standard Bank to prove to me that I have been in the wrong and being handed over to Nroton after I brought my account up to date more tha a year ago.

My ID ********** 002087

Johannes B's update12 Jul 2017, 12:40

Reviewer Update

This is a second attempt tpo get reaction from Standard Bank reagardingthe above mentioed issue.

Still no answer.

I also wrote an email to the attorneys mentioned to get an answer from them. Also no responce.

Email was sent to **********

This is an open challenge to Standard Bank to prove to me that I have been in the wrong and being handed over to Nroton after I brought my account up to date more tha a year ago.

My ID ********** 002087

Standard Bank's replyOfficial

13 Jul 2017, 10:37

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply13 Jul 2017, 10:37

Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

***

Standard Bank's replyOfficial

13 Jul 2017, 11:16

Dear Breet

I refer to our telephonic conversation and confirm that the matter has been addressed.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply13 Jul 2017, 11:16

Official

Dear Breet

I refer to our telephonic conversation and confirm that the matter has been addressed.

Thanks,

Complaint Resolution Centre

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