ZG
Zelda G

1 reviews | Active since May 2018

28 May 2018, 13:03

Harassment

Standard bank has been phoning me up to 5 times every single day for the last four weeks.

I am under debt review and they have been receiving their money every month. There is an amount of R8 000 left on the account, but they are phoning me every day telling me to pay R6 000 to pay this account off. They have taken me off debt review and want a certain paper from the debt counselors to proof that I am still under debt review. For this they are phoning me up to five times a day.

If I had the money I would pay this account off immediately and never ever deal with them again in my entire life. They are harassing me. There should be a law against it. I have even sent an e-mail to them with screen shots of my call records, but it has not stopped. It is now 12:57 and they have already phoned me three times today.

I need to work to get my salary to pay my debt but they are harassing me and upsetting me throughout the day. What can I do about this?

0
Replies (1)
Standard Bank
Standard Bank's reply28 May 2018, 13:26
Official

Dear Zelda Green

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,