1 reviews | Active since Jan 2011
Harassment
Not a standard bank client, and very glad about that.
I have been getting calls from standard bank looking for 2 different people, both linked to my number, this has been my number for over 10 years - so no way should it be link to someone else.
On every single occasion I am explaining the situation and ask them to remove the number, I am promised it is done, but still the calls continue.
I have started blocking the numbers, and have a list of about 10 numbers now, but it a call center so there is multiple numbers.
19/02/2018 - 7 calls - last one at 18:30 - blocked all numbers - turned off my phone 20/02/2018 - 5 calls - only answered one and got really rude - blocked all numbers 21/02/2018 - 1 call already and its only 9:30 - blocked the number - starting to worry that my phones blocked number list will be filled up.
Considering changing my number :-( Onsite lawyer says there might be legal route to follow so we investigating that in the mean time .
Hoping for a miracle - maybe servers crash and all data is lost or the bank closes down.
Useless bank, useless people and even worst system and ethics.
Dear Mike
Thank you for posting your comment.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
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Best regards,
Dear Mike
Thank you for posting your comment.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Helps nothing you reply with blanked out contact details - and its still the same message - copy and past - like it fools anyone into believing you actually care or resolve any issues :(
Helps nothing you reply with blanked out contact details - and its still the same message - copy and past - like it fools anyone into believing you actually care or resolve any issues :(
