1 reviews | Active since Mar 2009

11 Sept 2017, 16:15

Harassment

For the past week I have been receiving constant SMS's and phonecalls about an unpaid bill for a company that I have not been involved in for more than seven years. Even when I was involved with the firm, the firm did not have any loans or overdrafts or other creditors.

Standard Bank and their debt collectors have indicated that they would remove me from the harassment list, but it is continuing unabated.

I cannot comment on the affairs of the firm, but there are no debts from the time I was involved with the firm, and if there were, these would have been cleared by prescription.

Stop bothering me about this matter.

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Replies (1)
Standard Bank
Standard Bank's reply12 Sept 2017, 03:50
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Cetty

Complaint Resolution Centre
***
*** (fax)
***

Best regards,