1 reviews | Active since Nov 2016
Harassment
<p>I have been banking with Standard for so many years, and recently took loan them which I'm repayment via debit order and I'm even making addtional payments so that i can bfinish paying quickly, but to my suprise i received an sms saying that my account is in arrears and i contact them i spoke one of their consultant that was rude and not willing help, instead he refered me to the branch, and few hours later i contacetd them again i spoke to lehlohonolo mtshizana, and he said that he was escalating my query with their admin department, and still busy receiving lots of calls, like this is harassment, I'm even think of moving all my account.</p>
Good day Lebitso Seroka
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Lebitso Seroka
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
I'm not happy with the way standard bank handled my query, they keep putting fees in my account, although they do credit it back is very irritating it seems like they don't know what they doing, and i have asked them to why the interest is going up instead of going down, but they didn't answer, I'm not happy at all.
I'm not happy with the way standard bank handled my query, they keep putting fees in my account, although they do credit it back is very irritating it seems like they don't know what they doing, and i have asked them to why the interest is going up instead of going down, but they didn't answer, I'm not happy at all.
