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Marcus M
1 reviews | Active since Nov 2019
23 Jun 2023, 01:57
Harassment
I app**** for a payment holiday and they took over 30 days to review it while in the interim they harassed me with daily calls demanding payment on my accounts in arrears, not only that, they also randomly debited my account several times with a R147,00 penalty for every bounced off debit order. This resulted in almost R4000 worth of charges in a two month period.
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Standard Bank's replyOfficial
23 Jun 2023, 07:18Dear Marcus
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply23 Jun 2023, 07:18
Official
Dear Marcus
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***