AR
Amanda R

1 reviews | Active since Jul 2015

27 Oct 2022, 14:25

Harassing the wrong person

For over 2 years Standard Bank and MBD Attorneys have been harassing me on my cell number ********** looking for an Annelise Brink. Does not matter what I tell you you keep on phoning me up to 7 times in regards to her outstanding credit card. I have asked you several times to remove my number as you have the incorrect number. You went as far to list my number with TPN. I am not the person you are looking for. Stop harassing me and remove my cell number from your system and update TPN.

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Replies (5)
Standard Bank
Standard Bank's reply27 Oct 2022, 14:31
Official
Good day Amanda 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback.

Kind regards 
Standard Bank Help Centre 
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AR
Amanda R's update27 Oct 2022, 15:16
Reviewer Update
Same generic response I received earlier this month and yet I am harassed on a daily basis.
Standard Bank
Standard Bank's reply27 Oct 2022, 15:35
Official
Good day Amanda 

We will request our team to look into this matter.

Sorry for the delay and inconvenience experienced.

Our team will be in touch.

Thank you

Kind regards 
Standard Bank Help Centre 
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AR
Amanda R's update27 Oct 2022, 15:49
Reviewer Update
My humble apologies. somebody from the bank called me and when I put the phone on speaker I accidently cut them of. Please ask them to call me again.
Standard Bank
Standard Bank's reply27 Oct 2022, 16:00
Official
Good day Amanda 

Thank you for taking our call.

Our team has responded via email.

Please review and respond accordingly.

Kind regards 
Standard Bank Help Centre 
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