CR
Chad R

1 reviews | Active since Sept 2011

18 May 2015, 18:00

Harassing phone calls for non-existent home loan

First of all, I am not a standard bank customer, nor do I have any accounts open with your bank. But I have been getting constant automated messages/phone calls telling me to pay a home loan which I DO NOT HAVE. Upon calling the number ***, I twice asked 2 different people to have my number removed. But obviously nothing has been done. I'm getting at least 5 phone calls a day, it is extremely annoying. Please remove my phone number from your system

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Replies (1)
Standard Bank
Standard Bank's reply19 May 2015, 10:57
Official
Hello rossouw18,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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