CP
Charmaine P

1 reviews | Active since Dec 2016

02 May 2017, 14:12

Harassing and Violating your privacy

<p>Nothing short of making me throw up , but well done Standard Bank your staff got to me cry !!!!!</p> <p> </p> <p>i refused to give my ID number over the telephone , but you ... Standard bank called me .... when i told your call centre lady off , she says she cannot divuldge the purpose of the call ... when i swore her for wasteing my time she said ' THEN PAY YOUR ACCOUNT'.... of which i did ... the second caller from the call centre , says he cannot tell me why he called until i give my ID number again i refused... I got a third caller from the call centre again refuses to divuldge the purpose of the call to me until i give her my ID .... again i refused ... then she says 'i see there is a payment on your account but its not cleared'... has Standard Bank lost the plot ... you are the worst bank to deal with . You did not process my retrenchment claim on time and thats how my account fell into arrears , you never called me to tell me when i should continue to pay ... and your retrenchment policy benefits is the worse in the industry compared to FNB that covers you for 6 months if still retrenched ... you create problems for you clients and then hide behind your processes that was designed only for Standard banks benefit .... If i had the money right now ... i would pay up all my debt with your bank and never deal with you ever again .... And you phone numbers that dont exist yet you got a retrenchment pack with all the current info... your bank is uselesss</p>

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