ML
Mandy L

1 reviews | Active since Jun 2017

22 Jun 2017, 23:05

Harassed for a debt that is not mine

<p>I have for about 4 months now been harassed by both a debt collection agency and a law firm for money due on a Standard Bank credit card. Threathening to take away my assets. The strange thing is that I do NOT have a Standard Bank credit card nor do I ever wish to have any association with this bank after the months of harrassment I have endured. The staff at both MBD and LGR INC are rude and not interested in resolving the dispute. I have asked twice for proof of this debt but I have received nothing except threatning emails and tex's. It is actually horiffic how people can behave in such a manner, is this how Standard Bank makes money by demanding money from non clients!!!!!! And who gives these individuals that are acting on behalf of Standard bank the right to be so rude and unprofessoinal. Absolute disgrace!!!!!!!</p>

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Replies (2)
Standard Bank
Standard Bank's reply10 Jul 2017, 14:39
Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply11 Jul 2017, 09:16
Official

Dear Mandy

I refer to the email correspondence wherein the feedback was provided.Should you

have any further concerns.

Thanks,

Complaint Resolution Centre

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