1 reviews | Active since May 2017
Harassed by Standard Bank Customers
<p>I have been given as the contact for the Debt collection firm Credit Solution Services by Standard Bank.</p> <p>I have tried everything to get this corrected, and yet 4 years later I still get harassed by Standard Bank Customers. </p> <p>I have had promises from multiple standard bank managers and higher, but still every time they hand over customers I get calls at all times of the day.</p> <p>I pity people that bank with them since after 4 years if they cannot remove a single telephone number from their systems there is something very wrong.</p>
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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I am at a loss for words at the incompetence of Standard Bank.
Hassen keeps asking me for my Id number and no matter how many times I tell him that I was never a client and they do not have my Id number he keeps insisting that he needs it and refuses to tell me why.
I am at a loss for words at the incompetence of Standard Bank.
Hassen keeps asking me for my Id number and no matter how many times I tell him that I was never a client and they do not have my Id number he keeps insisting that he needs it and refuses to tell me why.
I also get calls from Standard Bank employees indicating that my name and PERSONAL cell number are the contact details for CSS.
This is 5 years later and POPI has come into effect.
I also get calls from Standard Bank employees indicating that my name and PERSONAL cell number are the contact details for CSS.
This is 5 years later and POPI has come into effect.