SA
Shari A
1 reviews | Active since Dec 2014
15 Apr 2016, 14:56
Harassed by calls!!! Don't you read system notes?
Good afternoon,<br> <br> I want to complain about the continuous harassment I receive via phone calls from STD bank about my Cheque account.<br> <br> My Cheque account as per notes on the system is held as suspended. I used to have a overdraft of a certain rand amount, which obviously is not reflecting on the system.<br> <br> I have a payment arrangement in place since February 2016, as per notes on the system, so why in God's name do you keep calling me to advise of cheque account overdrawn????<br> <br> Stop harassing me, I cannot keep explaining myself to caller after caller each day!!<br>
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
18 Apr 2016, 08:50Hello Sphinx77,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply18 Apr 2016, 08:50
Official
Hello Sphinx77,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
SA
Shari A's updateReviewer Update
04 May 2016, 11:49I am still be harassed by said callers from Standard bank, for the same issue I have reported above. I am not impressed nor is this fully resolved.
SA
Shari A's update04 May 2016, 11:49
Reviewer Update
I am still be harassed by said callers from Standard bank, for the same issue I have reported above. I am not impressed nor is this fully resolved.
