SA
Shari A

1 reviews | Active since Dec 2014

15 Apr 2016, 14:56

Harassed by calls!!! Don't you read system notes?

Good afternoon,<br> <br> I want to complain about the continuous harassment I receive via phone calls from STD bank about my Cheque account.<br> <br> My Cheque account as per notes on the system is held as suspended. I used to have a overdraft of a certain rand amount, which obviously is not reflecting on the system.<br> <br> I have a payment arrangement in place since February 2016, as per notes on the system, so why in God's name do you keep calling me to advise of cheque account overdrawn????<br> <br> Stop harassing me, I cannot keep explaining myself to caller after caller each day!!<br>

0
Replies (2)
Standard Bank
Standard Bank's reply18 Apr 2016, 08:50
Official
Hello Sphinx77,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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SA
Shari A's update04 May 2016, 11:49
Reviewer Update
I am still be harassed by said callers from Standard bank, for the same issue I have reported above. I am not impressed nor is this fully resolved.