happy with the way the matter was handled

<p>After posting my frustration a week again with regards to the closing off my account, i got three calls from various managers inform me that there are handling my case. The resolve was off poor quality and not helpful, the closed account is accruing more bank chargers due to the failure off the service consultant whom had failed to inform that if I had made any transactions before closing the account that here might come off. So whom was pay now I asked and I could have in that moment made additional deposit but no the consultant didn’t do that. Poor information and service delivery terrible including how my case was handled. I will complain till ownership is taken for this problem . </p>