TS
Thabeli S
1 reviews | Active since Nov 2018
18 May 2025, 22:37
***** happening at standard bank
For the second time I am having transactions from Uber Eats go off from my account that I have no knowledge of. Our money at Standard Bank is no longer safe if such transactions can just happen. A transaction of R181 took place at 22:00 today when I am in bed and my wallet with me in the house.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
19 May 2025, 07:04Dear Thabeli,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 May 2025, 07:04
Official
Dear Thabeli,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
TS
Thabeli S's updateReviewer Update
27 May 2025, 11:37Good day,
I have not received any information as to what happened with money being taken from my account without my knowledge. I have not even received the money that was taken *****ulently from my account back.
The person I spoke to from the Standard Bank hello Peter team said we should give it until Monday and today is Tuesday and I have 0 information.
Can you please assist.
I have not received any information as to what happened with money being taken from my account without my knowledge. I have not even received the money that was taken *****ulently from my account back.
The person I spoke to from the Standard Bank hello Peter team said we should give it until Monday and today is Tuesday and I have 0 information.
Can you please assist.
TS
Thabeli S's update27 May 2025, 11:37
Reviewer Update
Good day,
I have not received any information as to what happened with money being taken from my account without my knowledge. I have not even received the money that was taken *****ulently from my account back.
The person I spoke to from the Standard Bank hello Peter team said we should give it until Monday and today is Tuesday and I have 0 information.
Can you please assist.
I have not received any information as to what happened with money being taken from my account without my knowledge. I have not even received the money that was taken *****ulently from my account back.
The person I spoke to from the Standard Bank hello Peter team said we should give it until Monday and today is Tuesday and I have 0 information.
Can you please assist.
Standard Bank's replyOfficial
28 May 2025, 14:03Dear Thabeli
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply28 May 2025, 14:03
Official
Dear Thabeli
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***