happend no come back no ***** reported⁰

We opened astandard bank credit card for our businesss we were offered a card for 11 900 very happy. Available amount just got les and les .finaly i was 4000 rand over my budget no problem they deducted from old business account which had to little in .⁰we to gezina branch put on phone for business accounts oh they must put block on account iasked it to be investigated.phone put down in my ear.took half day leave went to montana put up a hella seen put back on phone. Wet to Gezina branch monday just got no response .we had money put away and at wits end paid 15000 into card account now they say 26 thousand available but cant use card no ref nothing one massive joke