Handed over with bad credit record for R50!!!!!

<p>I am extremely unhappy with Standard Bank after being a 16 year client.</p> <p>I used my Garage Card for many years for Petrol, I app**** for Ucount, after noticing no rewards for using garage card I started using my Credit Card for my monthly Petrol. For the past year I have used my Credit Card for Petrol with mindset let use my Garage Card for Vehicle services. After ensuring garage card is paid in full (in my mind and last statement), I booked my Vehicle in for a service yesterday. Want to pay with Garage card, it's declined. After a few long calls it has been confirmed my card is handed over to legal.</p> <p>Legal, after only getting hold of them this morning, they mentioned I have been handed over to debt collect, debt collect has no record. My Card has been permanent blocked for non-payment for more than 6 months, outstanding amount R50 for more than 90 days.</p> <p>My frustration starts when I am not able to lift this block and can't use this card at all! My frustration was added to find out that the banking cost for this card was not billed against my Cheque account but added up after this past year to a total of R350 something to my Garage card. I made full payment this morning, and apologized for not noticing this as it’s my fault as well not checking an supposedly R0 statement.</p> <p>I am now in a situation where I need to make alterative plans to pay for my vehicle service, one of which is to go to a competing back with the consideration of moving all account away from Standard Bank. To find out I can't apply for a new petrol card as my name has now been *****ed with a bad payer tag and to be declined, all of this just for R50 and no effort for picking up the phone to let me know, sorry Mr. Diedericks, we noticed payment arrears for more than 6 months, please make payment or we hand you over to debt collect! </p> <p>No one form Standard bank can help, my Prestige Banker is not available, don’t return my calls! </p> <p> </p>