Handed over to attorneys but owe no money to Standard Bank

20 May I am disappointed to hear that after 4 years of having closed my Standard Bank account, I receive an email from MBD attorneys saying STDs bank has handed me over and demands R1 962 from them. I refuse to accept this and knowing myself having worked for a bank for 20 years that if the bank neglected to close my account t that after 3 months the account becomes dormant and gets closed. Please look into this as a matter of urgency. I will not accept this at all.

I am very upset about and want this resolved. I am under debt review and will not have my name tarnished. 22 May they responded from email *** Thank you for writing to us. I will gladly refer your e-mail with regards to your payment arrangement request to the relevant division. Please be advised that I have forwarded your enquiry to our Personal Lending division for assistance. The contact details are: - E-mail address: *** 22 May I again responded and emailed the email address they gave me but this came back as email address does not exist. I then responded back to the person who sent me the email.. This is not acceptable. I did not do any personal lending on the standard bank account. My balance was nil when I requested it to be closed. Now I get this R1 900 letter owing. Please log a complaint and give me a reference. I will be taking this to the ombusldsmann for banking. They responded on 24 May

Good day It is my pleasure to advise on your query. We apologize for any inconvenience we may have caused you. Kindly furnish us with the following details for the validation of your account. *Account number: *Your ID number: *Your address on file with the bank: *Your contact telephone number on file with the bank: *Amount (Minimum / maximum ) of owing balance *Debit order date Kind regards Seja Molele Customer Contact Centre E-mail Unit

I am getting no where and would like this complaint pegged please and resolved.