HANDED OVER FOR PAID UP CREDIT CARD

I had settled my credit card in full on 28th February 2015 , i even received a paid up letter for settlement and twice i have been handed over to attorneys for this outstanding amount which was settled last year already! <br> Calling your call center does not help because its evident that nothing gets done or processed! Your inefficiency reflects poorly on my credit status. i refuse to call your call center any longer, please stop harassing me, i am more than willing to take my bank account elsewhere as well! <br> <br>