MO
Martin O

1 reviews | Active since Oct 2015

20 Oct 2015, 11:24

Handed over due to Bank error for R44!!!!!

I closed my accounts with Standard Bank 6 months ago. <br> 2 months after that they contacted me about a balance on my garage card facility. <br> I contacted them and they indicated that it was a service fee they charged after my accounts had been closed with them. <br> I was informed that they would reverse the charge and that the matter was closed. <br> Today I was called by an attorney as they handed the matter over for collection - for R44-00!!! <br> This is unacceptable as I was assured that everything was in order. <br> If this results in adverse entries on my credit records, there will be fireworks. <br>

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Replies (1)
Standard Bank
Standard Bank's reply20 Oct 2015, 15:15
Official
Hello Obelix_1972,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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