Handed me over for an account l had cleared

Good day

I am at a loss as to how many Hello Peter messages l need to log as it appears to be the only way l receive answers.

I was handed over to MBD.

Horrified, l contacted the bank. I had to prove that l had settled my account - the bank has no record. Nonetheless, l prove this matter and receive same in writing from the bank but l still have MBD harrassing me with regards to my "outstanding" account.

I have asked nicely time after time that Standard Bank please rectify this matter as we both know my account was paid off and in error l was handed to!

I want this sorted as a matter of urgency as l have explained the entire story to MBD and l believe they have the details on record.

Thanking you for very very very long overdue service!!!!!

Please also note that l am appealing in a very civil manner but understand that my tolerance level to this matter has reached my breaking point!!!!!