RC
Robert C

1 reviews | Active since Mar 2009

21 Dec 2017, 09:51

Hand in FICA Documents and we will not process them in anny case

Handed in Fica Documents in Person to Julia Molaba at Standard BAnk Parktown Branch on 12 December 2017 for homeloan account number ********** 43. 9 days later i receive an email from Christa Britz from Service Consultant/Home Loans Johannesburg PBB: Operational Shared Services

She was requesting the FICA documents be handed in at a standard bank branch

Left hand does not know what the right hand is doing

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Replies (2)
Standard Bank
Standard Bank's reply21 Dec 2017, 10:33
Official

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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*** (fax)
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RC
Robert C's update21 Dec 2017, 10:34
Reviewer Update
Why has it taken 9 days ?