KS
Khaye S

1 reviews | Active since Jun 2022

05 Jul 2022, 13:59

Halfway helped case not finalized

I once made complaints about the service from standard bank in Rose Bank that they are not Answering my calls and told me the estate late account which I had was claimed without my concern.Month end of June 22 I got a call from someone else from Standard bank who said they see my account which gave me relief and said I will have someone who will be assigned to help me with my case , and I'm still waiting for the call from that person from standard bank who will help me.

0
Replies (8)
Standard Bank
Standard Bank's reply05 Jul 2022, 14:20
Official
Good day Khaye

Thank you for taking our call earlier on.

Kindly be advised the matter has been escalated accordingly and feedback.

Kindest regards Standard Bank Hello Peter Team*** 

KS
Khaye S's update07 Jul 2022, 00:35
Reviewer Update
Please honor the promise you made to me on Tuesday to come back to me help me , I've been waiting for your call like u promised.
KS
Khaye S's update07 Jul 2022, 00:42
Reviewer Update
I've been around this circle for many times trying to get help and finalize this and it's now exhausting me and I'm really confused if it might be true what lorah said with the late Estate Being claimed without our concern which in other word 🤔 is called ***** not that I'm accusing but you're not helping me finalize this case
Standard Bank
Standard Bank's reply07 Jul 2022, 07:42
Official
Good day Khaye Sibisi

Thank you for coming back to us we will look into the matter and provide you with feedback

Kindest regards Standard Bank Hello Peter Team*** 

KS
Khaye S's update07 Jul 2022, 14:10
Reviewer Update
I'm still waiting for a call from standard bank to finalize this matter been waiting since yesterday
Standard Bank
Standard Bank's reply07 Jul 2022, 14:31
Official
Good day Khaye 

We will follow up with our team. We will be in touch with further feedback.

Thank you

Standard Bank Hello Peter Team*** 


KS
Khaye S's update08 Jul 2022, 15:43
Reviewer Update
Hi i dropped your call by mistake please do get back to me
Standard Bank
Standard Bank's reply08 Jul 2022, 15:52
Official
Hello Khaye

Thank you for coming back to us.

We will advise the team to contact you back.

Thank you

Standard Bank Hello Peter Team***