LP
Lebakeng Pelo-shaane
1 reviews | Active since Apr 2019
07 Feb 2020, 10:59
Group schemes insurance 7217
i submitted my papers to standard bank in 2017 for an insurance brokers group schemes 7217 but even today my details are not on the list and i have called numerous times and none can help me, i submitted again last year and even today i am not listed, what should i do now because i want a policy with Standard bank because it is a group of us. please someone call me
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
08 Feb 2020, 03:06 Hello Lebakeng
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply08 Feb 2020, 03:06
Official
Hello Lebakeng
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
LP
Lebakeng Pelo-shaane's updateReviewer Update
02 Mar 2020, 15:38someone called me but i am still waiting even today, can someone call me or fix this for me ?
LP
Lebakeng Pelo-shaane's update02 Mar 2020, 15:38
Reviewer Update
someone called me but i am still waiting even today, can someone call me or fix this for me ?
LP
Lebakeng Pelo-shaane's updateReviewer Update
10 Mar 2020, 16:29 Good day Sir,
i am writing this email to complement Charlene for the service(i had a problem with a group policy and i went to hello peter to solve this problem) she give me the most prompt service as a client. I must mention the response she give me as a client was overwhelming and very professional. I am very pleased with the knowledge, dedication and her humbly manner she handled my request with, i am so pleased to have dealt with someone of her calibre and her professional service.
Your s****s as team leader shines on her and her pride for her work, she cherish her job and give us her time and effort. I would give you 200% for customer service and mostly for the humble soul you are, keep the good job Charlene, Many people are not like you in this world anymore. I hope you do not do this to me only, but to everyone who needs someone to assist and make the Standard bank experience more easy. I would recommend Standard bank to my family and friends after the service i got.
Please dont hesitate to call me, if you need more information.
@Charlene you are a star and may you get blessings in million folds for this service you did for me.
i am writing this email to complement Charlene for the service(i had a problem with a group policy and i went to hello peter to solve this problem) she give me the most prompt service as a client. I must mention the response she give me as a client was overwhelming and very professional. I am very pleased with the knowledge, dedication and her humbly manner she handled my request with, i am so pleased to have dealt with someone of her calibre and her professional service.
Your s****s as team leader shines on her and her pride for her work, she cherish her job and give us her time and effort. I would give you 200% for customer service and mostly for the humble soul you are, keep the good job Charlene, Many people are not like you in this world anymore. I hope you do not do this to me only, but to everyone who needs someone to assist and make the Standard bank experience more easy. I would recommend Standard bank to my family and friends after the service i got.
Please dont hesitate to call me, if you need more information.
@Charlene you are a star and may you get blessings in million folds for this service you did for me.
LP
Lebakeng Pelo-shaane's update10 Mar 2020, 16:29
Reviewer Update
Good day Sir,
i am writing this email to complement Charlene for the service(i had a problem with a group policy and i went to hello peter to solve this problem) she give me the most prompt service as a client. I must mention the response she give me as a client was overwhelming and very professional. I am very pleased with the knowledge, dedication and her humbly manner she handled my request with, i am so pleased to have dealt with someone of her calibre and her professional service.
Your s****s as team leader shines on her and her pride for her work, she cherish her job and give us her time and effort. I would give you 200% for customer service and mostly for the humble soul you are, keep the good job Charlene, Many people are not like you in this world anymore. I hope you do not do this to me only, but to everyone who needs someone to assist and make the Standard bank experience more easy. I would recommend Standard bank to my family and friends after the service i got.
Please dont hesitate to call me, if you need more information.
@Charlene you are a star and may you get blessings in million folds for this service you did for me.
i am writing this email to complement Charlene for the service(i had a problem with a group policy and i went to hello peter to solve this problem) she give me the most prompt service as a client. I must mention the response she give me as a client was overwhelming and very professional. I am very pleased with the knowledge, dedication and her humbly manner she handled my request with, i am so pleased to have dealt with someone of her calibre and her professional service.
Your s****s as team leader shines on her and her pride for her work, she cherish her job and give us her time and effort. I would give you 200% for customer service and mostly for the humble soul you are, keep the good job Charlene, Many people are not like you in this world anymore. I hope you do not do this to me only, but to everyone who needs someone to assist and make the Standard bank experience more easy. I would recommend Standard bank to my family and friends after the service i got.
Please dont hesitate to call me, if you need more information.
@Charlene you are a star and may you get blessings in million folds for this service you did for me.