Gross service from ***** dept Standard Bank

If I could have ZERO STARS I would, Ive been Standard Bank client for 40yrs I have a good credit rating always pay on time and generally more than required. 19 April I was coerced into a situation that led to my being held hostage by five armed men stripped naked humiliated while they over 4 hours emptied out my credit card which I was close to paying off overdraft into my cheque account and proceeded to transfer to various retail outlets and wallet withdrawals at a mall no where near where I was held captive , using my phone to force me at knifepoint to accept the banks queries I suspect. I had no choice but to comply, so my accounts are ZERO balance , if I was killed what then regarding debt? I can’t afford to sit on hold with call centre to get feedback using precious monies kindly given by friends for food and lodging. The lack of response is distressing , the trauma of this event I’m seeing a social worker.I don’t know where I stand with the bank.the silence is excruciating,I’m unemployed 7 months now and at my wits end and not thinking logically. I’m holed up can’t afford to move . Standard Bank in the time it’s taken you to read this , interest you’ve accrued far outweighs the amount ****** from my accounts.HELP ME PLEASE