Gross incompletence in systems and people

Four complaints in one:<br> 1. I app**** for a Home Loan online and supp**** all documentation through email. These documents were requested in drips and drabs.<br> 2. Information on my income and expenditure was captured incorrectly by the consultant and my application was declined. Feedback in this regard was only provided to me after I called Standard Bank as there was no communication after more than 4 weeks.<br> 3. I was requested to reapply which meant starting from scratch, which I did. The feedback I got was yet another decline. Now the basis is because I have an unpaid which I don't because it was in fact a reversal of a ROGUE Debit Order. Again, incorrect information was used to asses my application.<br> 4. I app**** to for finance to purchase a Unit that is already standing in a security complex for R539 200. The unit is being bough t from the developer. Standard Bank is telling me that I need a Building Loan not a Home Loan. <br> <br> It's been two months now since my initial application, this can not be service. Where are your TCF principles guys?<br> <br> What on earth is happening at Simmonds guys??<br> .