PL
Precious L

1 reviews | Active since Mar 2022

31 Mar 2022, 18:48

Greenstone branch

Branch service is HORRIBLE! What kind of bank has more than an hour in waiting time before being serviced? There is no numbering system visible for clients, you just sit there with no idea as to when you might get help. The call center makes hold for ages when you instead try to call. It's very inefficient

0
Replies (1)
Standard Bank
Standard Bank's reply12 Apr 2022, 15:26
Official
Good day Precious

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our management team. Kindly be on the look out for a phone call. 

Kind regards
Standard Bank Help Centre 
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