MC
Melusi C
1 reviews | Active since Jun 2018
01 Apr 2023, 21:56
Greedy Standards
So today Peter, Standard Bank charged me R294 for unprovided for debits. Where as I had R10000 deposited in my account today. In the transaction list. They say the 10 000 came on the 3rd of April where as the money is in my account as I write this review. I am shocked for days. I am moving all my debit orders that go out on the 1st of each month to Tyme bank. At least they charge 30 cents for unprovided for debits and they don’t lie and say money came on the 3rd instead of 1st. This is just pathetic. What annoys me is that today they charged me overdraft when I have not even signed up for that. Bonds have gone up and these bank charges are just insane.
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Standard Bank's replyOfficial
02 Apr 2023, 08:16Dear Melusi Cele
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply02 Apr 2023, 08:16
Official
Dear Melusi Cele
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***