TG
Thabo G

1 reviews | Active since Jul 2009

25 May 2020, 20:30

Greedy ATM!

This afternoon(25/05/2020 16:54) I tried to make a cash deposit at Woodlands mall, ATM ID E465.

Upon putting the cash in the machine, it took it but shortly pushed it back out again. Minus R100. Said something about retaining money?

Could you please refund me?

0
Replies (3)
Standard Bank
Standard Bank's reply26 May 2020, 04:43
Official
Hello Thabo
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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Standard Bank
Standard Bank's reply01 Jun 2020, 15:27
Official
Dear Thabo

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response.

Kind regards  Complaint Resolution Centre
********** ********** (fax)
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Standard Bank
Standard Bank's reply04 Jun 2020, 10:45
Official
Dear Thabo

An email was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me on the below email. 

Kind regards

Complaint Resolution Centre
********** ********** (fax)
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