NP
NDIBULELE P

1 reviews | Active since Jul 2017

20 Feb 2026, 10:00

Greedy and selfish

So disappointed with standard bank (home loan) department. I was told that I won't get what I qualify for (rate review) because I don't bank with them. I find this to be so unfair because they not only doing with business with only people that bank with them. It's so unfair to the clients who are loyal to them, but when there is something which will benefit a client, one is told stories.

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Replies (1)
Standard Bank
Standard Bank's reply20 Feb 2026, 10:03
Official
Good day Ndibulele, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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