Greed on steroids, disappointment

I just got a call from Standard Bank. So there is an issue they called me for relating to my account and apparently now I owe extra money. Fine, that's alright however I asked to review my statements in order to find an amicable solution only to find that the last statement I was sent was last year September. So I requested the old statements only to be told that I will be charged R27 per page leading back 5 months, mind you the statements can go up to 6 - 7 pages.

I am supposed to be receiving these statements for free and now I need to pay for them in order to help them rectify an error on my account?

Super disappointed and will be closing my account with Standard Bank after 18 years of being a loyal client.

Hello FNB, Capitec, Absa, I see you...